Today we all are worried about the prices of the products that we buy, but what happens when a company follows unfair pricing policy in after sales service?
A friend of mine gave his laptop for change of his LCD and the company quoted him the price as above Rs. 20000. Well if the price of the individual products charged is so high why does the whole product LAPTOP cost around Rs. 35000.
There are a lot of unfair price practices which companies are following, they charge so high for a individual part repair or replacement that it sounds better to buy a new product instead of going for a replacement of part. At one side we talk about transparency in pricing and giving best prices to customer for products and on other side companies follow unfair pricing when it comes to after sales service.
This is very common in electronic industry but it’s a question as to why companies do this? Do they want customers to buy a new product instead or it’s a better way to earn profit by charging high?
A friend of mine gave his laptop for change of his LCD and the company quoted him the price as above Rs. 20000. Well if the price of the individual products charged is so high why does the whole product LAPTOP cost around Rs. 35000.
There are a lot of unfair price practices which companies are following, they charge so high for a individual part repair or replacement that it sounds better to buy a new product instead of going for a replacement of part. At one side we talk about transparency in pricing and giving best prices to customer for products and on other side companies follow unfair pricing when it comes to after sales service.
This is very common in electronic industry but it’s a question as to why companies do this? Do they want customers to buy a new product instead or it’s a better way to earn profit by charging high?
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